Guest Experience Enhancement

Seamless operations. Exceptional guest experiences. Maximum profitability.

At Family Entertainment Group, we provide full-service venue management that allows operators to focus on their core business while we handle the entertainment experience. Whether it’s arcade operations, attractions, guest engagement, or staffing, our expert team ensures every aspect of your venue runs smoothly and profitably. 

We don’t just manage venues. We optimize them.

Our data-driven approach ensures that every aspect of your entertainment space is running at peak performance. From guest satisfaction scores and repeat visits to revenue per square foot and operational efficiency, we track key performance indicators that help you grow your business with confidence.

Looking to elevate your venue’s entertainment offerings without the hassle of day-to-day management? Let our experts help you increase revenue, streamline operations, and deliver an unforgettable experience.

Let’s build a better guest experience together. 

OKANA Resort & Indoor Waterpark 

OKANA Resort & Indoor Waterpark 

Delivered technology, operations, and guest experience solutions for Okana Resort & Indoor Waterpark—launching entertainment features designed to elevate performance and visitor satisfaction.

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The Westin Maui Resort & Spa

The Westin Maui Resort & Spa

Implemented custom integrations to streamline guest experiences, increase revenue opportunities, and enhance operational efficiency at The Westin Maui Resort & Spa.

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Cedar Point – Six Flags

Cedar Point – Six Flags

Delivered custom technology, arcade management, and marketing support to enhance guest experiences, increase in-park engagement, and optimize day-to-day operations at Cedar Point amusement park.

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