Boosting Guest Engagement: The FEG Solution at OKANA Resort & Indoor Waterpark

Partnerships

OKANA Resort & Indoor Waterpark

When OKANA set out to launch a new indoor waterpark and resort experience, they needed more than great games—they needed a partner who could navigate the complexity of a fast-moving build. Family Entertainment Group provided hands-on support from blueprint to grand opening, ensuring every entertainment detail was executed with precision.

With FEG, OKANA didn’t just open a resort—they debuted a destination for fun.

Client

OKANA Resort & Indoor Waterpark

Location

Oklahoma City, OK

Services

PROJECT DETAILS

THE CHALLENGE

Launching a new entertainment experience within the fast-paced and dynamic environment of a resort and indoor waterpark demanded precise planning, seamless execution, and proactive management of construction timelines and logistics.

Our Approach

Family Entertainment Group provided comprehensive, hands-on support through every phase of construction and pre-opening, coordinating closely with the Okana team and general contractors to adapt quickly to real-time changes and ensure flawless execution.

Interview with Brian Szydloski

Waterpark General Manager, Okana Resort & Indoor Waterpark

What was the planning process like with FEG?

FEG was a true partner during the construction and pre-opening phases. They worked closely with our team and contractors to make sure that the entertainment elements were not only thoughtfully designed but also practical to build and integrate into the overall site. Their ability to adjust to real-time changes in construction was a major asset.

How did the team handle timelines, logistics, and communication?

FEG was highly dependable when it came to managing the construction timeline. They stayed closely aligned with our general contractors, coordinated logistics for specialized equipment and installations, and always kept communication clear and proactive—even when schedules were shifting, as they often do during a project of this scale.

What part of the execution exceeded expectations?

Their hands-on support during installation and pre-opening really stood out. FEG didn’t just hand over designs—they were present on-site, problem-solving with us, fine-tuning details, and ensuring that everything was ready to deliver a world-class guest experience from day one.

Would you trust FEG with another launch?

Without a doubt. Their experience in managing entertainment installations during a fast-paced pre-opening timeline gave us complete confidence in their ability to deliver.

SOLUTION

Family Entertainment Group delivered meticulous planning and execution, handling real-time adjustments and ensuring seamless integration of entertainment components, ultimately setting Okana up for a successful grand opening.