FEG LLC

A Message to our Guests Regarding CoronavirusMarch 13, 2020

When visiting any Family Entertainment Group location, including In The Game and Bonkers, our priority is always the health and safety of our guests. 

With the everchanging news of the Coronavirus (COVID-19), we wanted to ensure you that our locations are taking proactive steps to keep you, your family, and our team members as safe as possible.  We’re closely following CDC guidelines and the direction of local and state governments during these exceptional times to minimize risks to you as well as our team members.

Additionally, we have enhanced our already strict cleaning procedures including:

  • Having team members dedicated to the ongoing process of disinfecting surfaces, including dining rooms, party rooms, kiosks, and every arcade game with an effective sanitizer/disinfectant.
  • Supporting employees in staying home if they are sick, so they can rest and recover.
  • Requiring that all of our team members are certified in cleaning and disinfecting protocols.

Family Entertainment Group is deeply committed to the health and safety of our guests and team members.  Ensuring good, clean, fun for everyone is a focus of everything we do.

During this pandemic our management team has been working closely with a highly respected epidemiologist to help shape our procedures and best practices for dealing with this pandemic and beyond. 

Through this process, we’ve reviewed the products we use, our training materials, and our hourly, daily and weekly cleaning and sanitization procedures to ensure that we are consistently doing everything we can to provide the best and safest environment for our guests. Through these ongoing efforts we are prepared to re-open with industry leading standards that will benefit our guests and team members for years to come.

Our thoughts are with those affected by the virus and we will continue to monitor the situation closely.  Thank you for being a loyal customer and know that Family Entertainment Group is committed to clean, safe, fun for our guests, the communities we serve, and our team members.


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